Our leadership team

Andrew has worked with Arum since 2004 and is highly experienced in transformational change programmes for governments, financial services, utility, DCA and other credit management organisations. Andrew studied business at Cranfield University.

Nick has over 30 years' experience in the financial services industry. He has held senior positions at Alliance & Leicester, AA Insurance, Capital One, TDX Group, and Equifax International.

Natalie has over 15 years’ experience in key roles at Egg Bank, Citi Bank and TDX Group where she was Head of Supplier Delivery, Quality and Performance for the debt management function.

Victoria has over 18 years’ experience working in debt recovery, having held senior roles at Fredrickson International, Lowell and Qualco working with clients in the utility, telco, banking, retail and government sectors.

Chris is a board member of the High Court Enforcement Officers Association and has held senior positions at Marston Holdings, The Sheriffs Office and Shergroup Limited.

Charlotte has over 25 years' experience in finance. She has held senior positions at Boots, Capital One and Scale Space.