Our leadership team

Jamie Waller

Founder

Jamie Waller

Founder

Jamie Waller is a British entrepreneur, philanthropist and investor. He has worked in financial services since 1998 and previously built, managed and sold many businesses in the credit and debt space. Jamie led the acquisition of Arum in 2017.

 

Jason Incles

Chair

Jason Incles

Chair

Jason has been working for the largest collections and recoveries companies for over two decades, having served in management and director positions for Experian and TDX.

Andrew Pritchard

Group CEO

Andrew Pritchard

Group CEO

Andrew has worked with Arum since 2004 and is highly experienced in transformational change programmes for governments, financial services, utility, DCA and other credit management organisations. Andrew studied business at Cranfield University.

Natalie Tate

Director of Operations

Natalie Tate

Director of Operations

Natalie has over 15 years’ experience in key roles at Egg Bank, Citi Bank and TDX Group where she was Head of Supplier Delivery, Quality and Performance for the debt management function.

 

Mike Dugand

Chief Technology Officer

Mike Dugand

Chief Technology Officer

Victoria Oliver

Director of Client Development

Victoria Oliver

Director of Client Development

Victoria has over 18 years’ experience working in debt recovery, having held senior roles at Fredrickson International, Lowell and Qualco working with clients in the utility, telco, banking, retail and government sectors.

 

Chris Badger

Director of Legal and Compliance

Chris Badger

Director of Legal and Compliance

Chris is a board member of the High Court Enforcement Officers Association and has held senior positions at Marston Holdings, The Sheriffs Office and Shergroup Limited.

 

Charlotte Smith

Financial Controller

Charlotte Smith

Financial Controller

Charlotte has over 25 years' experience in finance. She has held senior positions at Boots, Capital One and Scale Space.