Pay in three steps.
- Enter your detailsYour 8-digit case reference and how much you would like to pay today.
- Pay by cardVisa, Mastercard, Apple Pay or Google Pay, in Acquired's secure payment form.
- Get your confirmationSee your payment confirmed straight away and download a PDF receipt.
Worried about money?
Free, independent debt advice is available. They will never charge you.
- StepChange: 0800 138 1111
- National Debtline: 0808 808 4000
- Citizens Advice: 0800 144 8848
- MoneyHelper: 0800 138 7777
Paying Just online.
Where do I find my case reference?
Your case reference is the 8-digit number near the top of any letter or email from Just, for example 00012345.
How can I pay?
You can pay online on this page with Visa, Mastercard, Apple Pay or Google Pay. Payments are in pounds sterling. You can also pay by phone on 020 3848 9064.
Can I agree an instalment plan?
Yes. Call us on 020 3848 9064 to talk about a payment plan. We understand there are many reasons you may not have paid, and we are here to listen and help find a solution that works for you.
Is it safe to pay online?
Yes. Card payments are processed by Acquired.com (Acquired Limited, FCA FRN 910612). Your card details go straight into Acquired's secure system. Just never sees or stores them. Your bank may ask you to confirm the payment, which is a normal security check.
Will I get a receipt?
Yes. When your payment is complete you will see a confirmation with your case reference, the amount paid and a transaction ID, and you can download a PDF receipt.
What if my payment does not go through?
No money leaves your account if a payment does not complete. You can try again, use a different card, or call us on 020 3848 9064 to pay by phone.
Can I pay more than £10,000?
For payments over £10,000, please call us on 020 3848 9064 and we will handle it personally.
Where can I get free debt advice?
StepChange (0800 138 1111), National Debtline (0808 808 4000), Citizens Advice (0800 144 8848) and MoneyHelper (0800 138 7777) give free, confidential and independent advice. They will never charge you.
How do I make a complaint?
If you are not happy with any part of our service, please use the complaints form at justdebt.co.uk/complaints.
Need help? Call 020 3848 9064 or email info@justdebt.co.uk.