b'Our People make us strongerJason InclesVictoria OliverI, like others, want to thankChairman Director of Client DevelopmentJust for pursuing this issueJason has been working withVictoria has over 18 years experience collections and recoveries largestworking in debt recovery, having held (The incorrect charging ofcompanies for over two decades,senior roles at Fredrickson International, having served in management andLowell and Qualco working with clients director positions for Experian andin the utility, telco, banking, retail and VAT on enforcement fees)TDX. government sectors.on behalf of these very Andrew Pritchard Chris Badgervulnerable people. Group CEODirector of Legal and ComplianceAndrew has worked with Arum sinceChris is a board member of the High 2004 and is highly experienced inCourt Enforcement Officers Association The Baroness Meacher in the House of Lords transformational change programmesand has held senior positions at Marston for governments, financial services,Holdings, The Sheriffs Office and utility, DCA and other creditShergroup Limited.management organisations. WATCH THE VIDEOCarlos OsorioCharlotte SmithManaging Director Financial ControllerCarlos has spent the past 30+ yearsCharlotte has over 25 years working in financial services and isexperience in finance. She has held a specialist within collections andsenior positions at Boots, Capital recoveries. He has held senior rolesOne and Scale Space.at TDX, Capital One, and NatWest.Natalie Tate Mike DugandChief Operating Officer Chief Technology Officer Natalie has over 15 years experienceMike is a fintech veteran, having held in key roles at Egg Bank, Citi Banksenior rolls at Nottingham Building Society, and TDX Group where she wasExperian, Barclaycard and Capital One. Head of Supplier Delivery, QualityDugand is considered one of the most and Performance for the debtexperienced industry-specific related management function. SalesForce development experts in the UK.14 The Enforcement Market integrator 15'