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Collaboration in a time of adversity: sharing and leveraging knowledge/data to improve customer and company outcomes

Topic: Collaboration in a time of adversity : sharing and leveraging knowledge/data to improve customer and company outcomes

Purpose: better understanding of existing and emerging vulnerable customers and their needs to inform the development of improved and sustainable solutions through increased collaboration between various organisations.

Just will be speaking at a Roundtable event with Sigma and Paul Alexander from Beyond Analysis.

Sigma delivers a wide range of white label customer contact services for some of the UK’s largest brands. With over 500 employees operating from Sigma’s offices in Birmingham, Redditch and Cape Town, South Africa, Sigma delivers significant value for its clients and their customers

Beyond Analysis is a data science, analytics and strategic data solutions business whilst Sigma is focused on customer service and collections activity in the UK and in South Africa.