Technology

The life cycle of technology is becoming shorter, and our clients’ expectations are evolving in an accelerating race for the most advanced insight into their problem debt portfolios. The risk of not knowing enough about a customer can result in wasted investment, or worse, a vulnerability not being detected that causes a customer harm and the client public shame.

Our technology is designed to support our leading-edge capabilities such as data analytics, automated processing, and integration with third-party systems. We do this by building our own technology, using our own team of engineers and through development upon the world’s leading platform, Salesforce.

We connect everyone to our cross-industry digital infrastructure, The Just Hub.

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The Just
Hub


The Just Hub has been developed on the Salesforce platform, one of the world's leading and secure technology solutions. 

We have a team of engineers and build our technology in-house. Our technology is self-learning and designed to add more value to existing clients as new clients and users join. 

The Just Hub sits at the centre of everything we do and interfaces with our network of:

  • Debt recovery providers
  • Litigation providers
  • Enforcement suppliers
  • Open banking partners
  • Data providers
  • Debt advice suppliers
  • Clients 
  • Customers

Finalist IRRV Excellence in Innovation (Technology)

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The Salesforce platform


We use the world’s #1 enterprise cloud platform that has the tools and services we need to build The Just Hub which ensures enterprise-grade information security and reliability.

Working in partnership with Salesforce allows us to easily leverage and integrate emerging technologies to build the most comprehensive Hub solution available. 

Our system supports APIs for secure data transfer by scheduled batch, as well as modern 'RESTful' APIs. Our connectivity allows us to help The Just Hub members to consume our data and associated services, like bulk issuing of claims to the Courts and accessing debtor open banking data.

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How we manage data


We are data agnostic and constantly review new data sources to assess the value they can add to our processes

We always use a range of data sources from several suppliers to ensure that we have full, and broad, coverage of consumer and company data this ensures that our processes and strategies are constantly developing to deliver best value.

Our network is made up of some of the largest data suppliers in the world. 

We hold international quality standards for our approach to data processing including ISO27001 and are Cyber Essential Plus accredited organisation