Our quality standards

Our approach to quality

We hold international quality standards for systems, information security, environmental management and health and safety and are also Cyber Essentials Plus accredited.

Our approach to regulation

We appoint suppliers that are regulated by the Financial Conduct Authority (FCA) for debt recovery and the Solicitors Regulation Authority (SRA) for litigation. The provision of enforcement is self-regulated, so we ensure all suppliers are members of the right trade associations and have committed to the Government's National Standards for Enforcement Agents